Category Archives: Deep Thoughts

Small Business + Blogger Experiences = Gold

This is cross posted from Ogilvy’s 360 Digital Influence Blog.
Check out some wonderful examples of small businesses getting a boost from the blogosphere in today’s WSJ. Bean Bag chair maker Sumo Lounge International was able to work with technology uber-blog Engadget to achieve a chain reaction of business success that that $60k in trade […]

United Airlines Ineptitude, Cont.

I am a very nice lady. I will often apologize out of sheer reflex when I have done nothing wrong. Right up until I have been pushed over the edge.
After my bag was not delivered to my house at 11pm as promised last night, I checked the United Airlines bagtrack website and found […]

The United 4 - SXSW Bound No More

A funny thing happened on my way to SXSW. I was at the United Airlines gate at Dulles with a confirmed ticket, waiting for my seat assignment. Everyone in the boarding area was very clearly bound for SXSW. My colleague Rohit boarded with his First Class cohorts and I said I […]

Can Cupcake WOM Last?

While prowling my new Georgetown neighborhood for fashion finds this past weekend, I stumbled across a darling awning in the distance proclaiming “Georgetown Cupcake“. The cupcake phenomenon that has kept lines formed at Sprinkles in LA and Magnolia in NYC (immortalized in SNL’s Lazy Sunday) has officially reached my new corner of the world.

I […]

A Valentine From Your Biggest Fan

It is February 14 and time again to honor those that make life sweeter all 365 days of the year.  There is one brand in whom I have always been a fan, but that evangelism has greatly amplified since the last time cupid came to Hallmark
 
Nau fan Chris said “every great brand has a double […]