Bio

Virginia Miracle is a word of mouth marketing practitioner. She’s spent the last 20 years exploring word of mouth from various perspectives – now leading Customer Success & Professional Services for social media software leader Khoros (formerly Spredfast + Lithium) where she has grown her team from 5 to more than 300 globally. Prior to Spredfast, she spent 4 years cultivating the North American arm of Ogilvy & Mather’s social consulting practice working with a wide range of clients including CPG, auto, healthcare, non-profits and foreign governments. Experiences along the way at Dell & the Board of the Word of Mouth Marketing Association broadened her worldview for what WOM could do and time at Brains on Fire shaped her purist POV about the beauty of authentic recommendations. Virginia was named to the Word of Mouth Marketing Hall of Fame in late 2015 and PR Week’s 40 Under 40 in 2008.

In addition to family, much of her free time goes to applying skills honed through work to her interests in Austin: the arts for all via Ballet Austin, family volunteerism through Generation Serve (formerly Little Helping Hands), growing female entrepreneurs via Women@Austin and anything else that involves applying innovation to the growth-related issues facing Austin.